Is there a minimum shipping charge?
The minimum shipping charge is $7.50 per order.
Will I be charged sales tax?
A copy of current years sale tax certificate must be mailed, emailed or faxed to our office. If not, Florida businesses will be charged sales tax according to the county of delivery, may not be the amount indicated by the online shopping cart, tax will be adjusted accordingly. Any applicable individual state laws may supercede our policies.
How do I place an order?
Currently you may only place orders by phone. 954-963-2000 or toll free 1-888-963-2001 Mon-Sat 10am-6pm Eastern Standard Time
Are prices guaranteed?
Prices are subject to change without notice. Errors and omissions in pricing, quantity or description throughout the website will be addressed at the sole discretion of Glass Emporium, Inc. We reserve the right to refuse or cancel any order or shipment.
Additional Terms and Conditons
- a 20% restocking fee and all shipping charges will be charged for all returned or refused shipments
- In order to receive a refund for any damages, customers MUST keep all original product boxes and call within 3 days from receipt of merchandise.
- Please have all appropriate information ready when calling for claims such as: customer billing number, invoice number, tracking numbers on boxes etc. Please call 1-888-963-2001 or 954-963-2000 for all claims.
- Order cancellations must be submitted at least two weeks before required ship date.
- All past due accounts will be assessed a 1.5% monthly charge on their total unpaid balance.
- In the event that this account is sent to a colleciton agency or attorney for collection, the fees associated with the collection of the debt will be the resposibility of the purchaser.
- We reserve the right to discontiue sales to any company due to the misuse of our product.
- Prices on all our products are subject to change without prior notice depending on market conditons.
- All pickup orders must be collected within 2 weeks of notification or the will be subject to a 20% restocking fee.
- Our candles are a perishable product. All sales are final from the purchase date. Up to 30 days some exceptions may be made with our approval. All returns must have a pre approved authorization number.
- All of our products stand up to the highest standards.
Glass Emporium, Inc.
5601 Hollywood Boulevard Hollywood, FL 33021
toll free 1-888-963-2001
Specializing in all Your Candle Needs
Copyright (c) 1992-2013 Glass Emporium, Inc.